Privacy Policy
1. Introduction
RealStateVideo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered property video creation service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and password when you create an account
- Property Content: Images, descriptions, and listing URLs you upload for video creation
- Payment Information: Billing details processed securely through our payment provider
- Communications: Messages you send to our support team
2.2 Automatically Collected Information
- Device information (browser type, operating system)
- IP address and approximate location
- Usage data (features used, videos created)
- Cookies and similar tracking technologies
3. How We Use Your Information
- To provide and maintain our video creation service
- To process your property content and generate videos
- To communicate with you about your account and our services
- To improve our AI models and service quality
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third parties that help us operate our service (cloud hosting, payment processing, AI services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
5. Data Retention
We retain your account information for as long as your account is active. Generated videos are stored for 30 days after creation. You can request deletion of your data at any time.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Opt out of marketing communications
7. Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits.
8. Cookies
We use cookies to improve your experience, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings.
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Website: Contact Form